Sydney Airport

Privacy Policy

What personal information do we collect? 

Information we collect about you includes your name, location and email address

In the case of marketing-related matters, we might collect additional information such as:

• your preferences and habits concerning air travel;
• the frequency of use of certain types of products or services;
• the methods, purpose and frequency of travel

How do we collect information?

Personal information will normally only be collected directly from you when you deal with us by this website.

Other ways in which we collect personal information include:

• through the use of 'cookies' on our website. A cookie is a very small text file which is stored on your computer's hard drive when you first visit our website. This information may be used to identify repeat visitors to our website and areas of interest on our website

What if you refuse to supply information?

You are not obliged to provide us with personal information about you.

How is your personal information used?

Personal information collected by this website is used to provide you with tips on ways to ease Pre-Flight Tension, which may include advertising material and to conduct marketing activities including market research.
If you do not wish to receive such information then you just need to inform us. Contact details are provided at the end of this Privacy Policy.

We will not use your personal information for purposes other than those set out above without your consent or unless that use is authorised under the Privacy Act 1988.

When would your personal information be disclosed to third parties

Your personal information will only be disclosed to persons or bodies external other than the owner of this website where permitted by the Privacy Act 1988, including in the following circumstances:

• where you consent to the disclosure;
• where required by law such as under a subpoena issued by a court; or
• for law enforcement or safety purposes, or operational purposes for which the information was collected.

How is your personal information protected?

There are security measures designed to provide reasonable protection against misuse and loss, and from unauthorised access, modification or disclosure. Such measures include:

• network segregation for sensitive information stored electronically, with access restricted to staff holding appropriate positions;
• firewalls and login password protocols for all information stored electronically;
• secure, access-controlled premises;
• limited access locations for information stored as hard copy;
• confidentiality provisions in all our employment and service contracts;
• registers are maintained of all visitors to any part of our premises where personal information may be stored, and such visitors are required to be accompanied by a member of our staff at all times.
• secure methods for the destruction or de-identification of personal information, which is undertaken when permitted by law and where such information is no longer required by us.

What rights do you have to access and correct your personal information held by us?

You may request access to, and correction of, any of your personal information held by the owner of this website, and such access will be provided and corrections made except where precluded by the Privacy Act 1988.

All requests for access and/or correction will be processed within a reasonable time. In some situations, you may be able to access and correct your personal information directly through our website.

There is no application fee for making a request to access your personal information. However, we may charge an administrative fee for the provision of information in order to recover costs.

Contacting Us

Privacy Officer
Sydney Airport Corporation Limited
Locked Bag 5000
Sydney International Airport NSW 2020
Telephone: (02) 9667 9111       
Facsimile: (02) 9667 1592
E-mail: privacy@syd.com.au

A current version of this Privacy Policy is available on our website at: www.sydneyairport.com.au